Right of Withdrawal

If you are a consumer located in the European Union, you have the right to withdraw from your purchase within 14 calendar days without giving any reason, unless an exception applies under applicable law.

The withdrawal period expires 14 calendar days after the day on which you, or a third party appointed by you other than the carrier, receives the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract before the withdrawal period has expired.

You can submit your withdrawal request by using the withdrawal button or link available on our store.

You may also contact us at:

Email: info@shopbiocure.com

When submitting your withdrawal request, please provide the following information:

• Your full name

• Your order number or order reference

• The email address used to place the order

• The item or items you wish to withdraw from

After you submit your withdrawal request, you will be asked to confirm your decision. Once confirmed, we will send you an acknowledgement of receipt by email without undue delay.

If your withdrawal request concerns goods that have already been delivered, we will provide return instructions. You must send the goods back within 14 calendar days from the day you informed us of your decision to withdraw.

We may withhold the refund until we have received the returned goods or until you have provided proof that you have sent them back, whichever happens first.

You are responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Unless we state otherwise, you are responsible for the direct cost of returning the goods.

Refunds will be issued using the same payment method used for the original purchase, unless another method is expressly agreed.

Exceptions to the Right of Withdrawal

The right of withdrawal may not apply to certain products, including but not limited to:

• Goods made to your specifications or clearly personalized

• Sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed after delivery

• Goods that are liable to deteriorate or expire rapidly

• Digital content or services where performance has begun with your prior consent and acknowledgement, where applicable

This page does not limit any rights you may have under mandatory consumer protection laws in your country.